Employee engagement is a measurement of the level of discretionary effort employees employ in an organization. Many organizations have created definitions of employee engagement. EngageYourEmployees.com definition is “Empowered employees maximizing discretionary effort to achieve the organization’s goals and objectives.”. Employee engagement is a state where employees are maximizing their heart, mind and body, a state where they are fully contributing to the organization.
Employee engagement is scientifically linked to improved business performance. Hundreds of studies have demonstrated the links between increased employee engagement and improved business results. 93% of high performing organizations measure employee engagement. 1
All organizations measure and report their financial results but high performing organizations go down stream and measure employee engagement and customer satisfaction as they understand that both employee engagement and customer satisfaction our key drivers of financial success.
Increased employee engagement has been statistically linked in a multitude of surveys to the following:
Increased Customer Satisfaction
Increased Employee Retention
Increased Operating Margin
Increased Profitability
Reduction in Safety incidents
Reduction in Absenteeism
How do you find out your organizations level of employee engagement?
Like any other quality process, measurement is critical. The first step is to find a tool that measures employee engagement (be wary of the employee satisfaction survey that has been incorrectly labeled as an employee engagement survey). EngageYourEmployees.com provides a complete employee engagement survey and process to start you down the path of increasing employee engagement.
Once you have identified a credible survey tool you need to get a baseline of your current employee engagement level. Employee engagement surveys should be conducted at a minimum of once per year to ensure that you are on the right track of improving employee engagement.
